Agentic AI for Business Process Automation
Identify, design and pilot agent-driven automations for operations, support and back-office processes, safely.
- ✓ Instructor-led live sessions, online or in Bengaluru
- ✓ Hands-on labs in every module
- ✓ Capstone project with trainer review
- ✓ Curriculum customisable for corporate teams
- ✓ Certificate of completion
Next batch: Wed, 09 Dec 2026 · 24 hours · 3 days
Agentic AI for Business Process Automation
Duration: 24 hours · 3 days
Next batch: Wed, 09 Dec 2026
Format: Online live · Bengaluru classroom
Modules: 8 · Topics: 38
Level: Beginner to Intermediate
Fee: ₹10,999
Trusted by leading experts
Upcoming batches
Open batches for individuals; corporate batches on your dates.
| Programme | Starts | Mode | Schedule | Duration | |
|---|---|---|---|---|---|
| Agentic AI for Business Process Automation | Wed, 09 Dec 2026 | Bengaluru classroom | Weekday | 3 days | Enquire |
| Agentic AI for Business Process Automation | Sat, 16 Jan 2027 | Online live | Weekend (Sat) | 4 Saturdays | Enquire |
| Agentic AI for Business Process Automation | Mon, 01 Mar 2027 | Online live | Weekday | 3 days | Enquire |
Soaring demand, and where it takes you
Enterprises are re-examining automation programmes in light of agentic AI, creating demand for people who can combine process knowledge with agent design.
Become an expert
Roles this programme prepares you for:
Become a Intelligent Automation Lead
Plans and governs agent-based automation.
- Compare agents, RPA and workflow automation
- Map processes and spot agent-suitable steps
- Design agents with approvals and audit trails
About the course
For process owners and automation teams: how to find processes suited to AI agents, design agents with approvals and audit trails, integrate them safely with enterprise systems, and run a measurable pilot. Light on code, heavy on design.
Identify, design and pilot agent-driven automations for operations, support and back-office processes, safely.
Why should I attend?
Process owners and operations managers
RPA and automation teams
Business analysts
IT and digital transformation teams
Prerequisites
Familiarity with business processes; no coding required (optional code track available)
Level
Beginner to Intermediate
Delivery modes, duration and fee
Online live
Instructor-led virtual classroom; weekday (full-day) or weekend (Saturday) batches
Bengaluru classroom
In-person batches at our Bengaluru training venue
On-site at your office
Private corporate batch anywhere in India, scheduled around your teams
Blended
Live sessions plus guided self-paced labs and mentor check-ins
Duration: 24 hours · 3 days
Course fee (open batch): ₹10,999
Corporate / team batches: per-participant or flat batch pricing on request, based on group size, format and customisation.
What will you learn
- Compare agents, RPA and workflow automation
- Map processes and spot agent-suitable steps
- Design agents with approvals and audit trails
- Plan safe integration with enterprise systems
- Define pilot metrics and success criteria
- Build a business case for scaling
Skills you will gain
Process
Design
Delivery
Tools and platforms covered
Course curriculum
M01 Automation landscape
- Workflow, RPA and agents
- Strengths and limits
- Choosing an approach
- Total cost of automation
- Vendor landscape
🧪 Hands-on: Classify ten processes
M02 Process discovery
- Mapping
- Exceptions and judgement steps
- Value estimation
- Process mining basics
- Prioritisation scoring
🧪 Hands-on: Map one of your processes
M03 Agent design
- Roles and tools
- Approvals
- Audit trails
- Escalation design
- Defining success criteria
🧪 Hands-on: Design an agent blueprint
M04 Integration and risk
- System access
- Data protection
- Fallbacks
- ERP/CRM integration options
- Compliance checks
🧪 Hands-on: Risk review
M05 Prototype
- Low-code and code options
- Testing with real cases
- Iteration
- Prompt design for business users
- User acceptance testing
🧪 Hands-on: Prototype the agent
M06 Pilot and scale
- Metrics
- Change management
- Business case
- KPIs and baselines
- Scaling to more processes
🧪 Hands-on: Draft the pilot plan
M07 Agent use cases by function
- Finance (invoice and reconciliation)
- HR (onboarding and queries)
- Customer service triage
- Procurement
🧪 Hands-on: Map and prototype an agent for one functional process
M08 Capstone: automation business case
- Process selection
- Prototype demo
- Risk register
- ROI and rollout plan
🧪 Hands-on: Present a costed automation pilot with a working prototype
Hands-on projects
Agent blueprint and prototype
A designed and prototyped agent for one of your processes, with a pilot plan.
Why train with us
Built around your stack
Labs and examples adapted to the tools, cloud and data your team actually uses.
Practice-first
Every module ends in a lab, and the course ends with a reviewed capstone.
Practitioner-led
Delivered by Karthick Selvam and vetted specialist trainers from our network.
Visible progress
Attendance, lab completion and assessment results shared with your L&D team.
Certificate of completion
Participants who complete the labs and capstone receive a Learning Dots certificate of completion for Agentic AI for Business Process Automation. [confirm certificate wording / sample image]
Learner reviews
“[Verified learner review for this course]”
“[Verified learner review for this course]”
Meet your trainer
Karthick Selvam
Founder · Data Engineering Corporate Trainer, Bengaluru
[Trainer bio, experience and areas of expertise]
Frequently asked questions
Is coding required?
Basic familiarity helps; low-code options are covered.
Can the curriculum be customised for our team?
Yes. Modules, depth, duration and labs can be tailored to your stack and goals.
What delivery formats are available?
Online live instructor-led sessions, Bengaluru classroom, or on-site at your office.
How do we enquire or book?
Use the enquiry form on this page or the Enquire button next to any batch.
What does it cost?
The open-batch fee is ₹10,999 per participant plus GST. Corporate batches are priced on group size, format and customisation.
How long is the course?
24 hours · 3 days. Corporate batches can be split into half-day sessions.
A closer look
About this course
For process owners and automation teams: how to find processes suited to AI agents, design agents with approvals and audit trails, integrate them safely with enterprise systems, and run a measurable pilot. Light on code, heavy on design.
What is Agentic AI for Business Process Automation?
Identify, design and pilot agent-driven automations for operations, support and back-office processes, safely.
Who this course is for
Process owners and operations managers, RPA and automation teams, Business analysts, IT and digital transformation teams.
What you will be able to do
Compare agents, RPA and workflow automation. Map processes and spot agent-suitable steps. Design agents with approvals and audit trails. Plan safe integration with enterprise systems. Define pilot metrics and success criteria. Build a business case for scaling.
Career paths
Roles this course supports include Intelligent Automation Lead, Process Automation Analyst, AI Operations Manager. Enterprises are re-examining automation programmes in light of agentic AI, creating demand for people who can combine process knowledge with agent design.
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